Redesign Plan Development / Visioning Day
While researching for the South East LHIN’s Integration Health Service Plan (IHSP3), Better Integration, Better Health Care, we learned about option and concerns of residence surrounding the delivery of mental health and addictions services throughout this region.
Overall, residence, clients and patients, primary care providers and current addiction and mental health service providers all indicated that while the care received by any one provider has been very good, the current “patchwork” of providers and services does not services the residents of the South East as well as it could.
Through some community engagement activities, feedback from the residents included the following concerns:
- Duplication of services
- Duplication of assessments (multiple story telling)
- Difficulties in transitioning between providers
- Difficulty in accessing services
- Insufficient volume of services to satisfy demand
- Stigma often faced in accessing these and other health services
It was necessary that the South East LHIN needed to address these issues and start the process of redesigning mental health and addictions services in a way that will build upon our experience of excellent service delivery while achieving improvements in transitions in care and achieving greater efficiency that will in turn improve access to high quality care for our residents.