Patients First

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NEW - Patient and Family Advisory Council

The Ministry of Health and Long Term Care is seeking volunteers for a new Patient and Family Advisory Council - click the link above to learn more

Achieving an Integrated System of Care for All 

On December 7, 2016, Ontario passed the Patients First Act that will help patients and their families obtain better access to a more local and integrated health care system, improving the patient experience and delivering higher-quality care.

Patients First intends to improve access to health care services by implementing system-level changes to allow for faster and better access to care, and put patients and their families at the centre of a truly integrated system. The government is committed to the next stage of the Patients First: Action Plan for Health Care, by focusing on improving patient experience and providing more reliable and faster access to care. The proposed Patients First legislation is intended to support the changes that will enable the next stage of the Action Plan. 

Sub-Region Geographies


Updates to the South East LHIN Board of Directors

Ministry of Health and Long-Term Care

Update: Health System Integration (March 10, 2017)
Update: Health System Integration (February 24, 2017)
Update: Health System Integration (February 17, 2017)
Update: Health System Integration (February 10, 2017)
Update: Health System Integration (February 03, 2017)
Update: Health System Integration (January 30, 2017) 
Ministry of Health ans Long-Term Care Webcast (Dec. 12, 2016)
News release: Ontario Passes Legislation that Delivers Better Health Care for Families
Backgrounder: The Patients First Act
Technical Briefing Presentation: The Patients First Act, 2016: Strengthening Patient-Centred Care in Ontario

News release: Ontario Reintroduces Legislation to Further Improve Patient Access and Experience - Ministry of Health and Long-term Care (October 2016) 
Ministry of Health and Long-Term Care Webcast (Sept. 7, 2016)
Ministry of Health and Long-Term Care Webcast (June 10, 2016)
News release: Patients First Act has been introduced - Ministry of Health and Long-term Care (June 2016)
Discussion Paper: Patients First: A Proposal to Strengthen Patient-Centred Health Care (December 2015)

Engagement Sessions

The Ministry and LHINs will continue to engage and consult with patients, caregivers, health care providers, stakeholder associations, Indigenous peoples, Francophone communities, and other system partners to gather feedback on the proposed legislation. Details on upcoming engagements will be provided shortly. 

As part of a broader engagement process being conducted by the Ministry, the LHIN held five sessions in February 2016 in the areas of Belleville, Kingston, Brockville, and Perth. An online survey was also available for the public to respond to the questions. All feedback gathered both online and in person was submitted to the Ministry of Health and Long-Term Care on February 29, 2016.

Community Engagement is both a legislated responsibility and a core function of the LHINs. Local decision making is the model that the LHINs are built on, and one that values the input of community members, health care professionals, and stakeholders to inform our planning and decision making processes.